Kindly

Policies and legal documents

There are a few legal documents that are central to life at Kindly. They contain important information and guidelines for us, our customers, our prospects, our partners, and everyone who visits our website. To make it easy to find the information you’re looking for, we’ve assembled them all here one one page.

Subprocessors

To support delivery of our Services, Kindly may engage and use third party data processors with access to certain Customer Data (each, a "Subprocessor").

This page details the identity, location and purpose of each Subprocessor.

Kindly may use the following Subprocessors to host or process Customer Data, or provide other infrastructure that helps with delivery of our Services:

Entity Name Purpose Location Applicable service
Amazon Web Services Hosting & infrastructure Ireland, EU Conversion technology
Google Cloud Services Hosting & infrastructure Belgium, EU Bot platform
Pusher Data transfer & networking EU Bot platform
MongoDB Atlas Database hosting Belgium, EU Bot platform
TimescaleDB Database hosting Belgium, EU Bot platform
Elastic Cloud Database hosting Belgium, EU Bot platform
New Relic Application monitoring EU Bot platform
Sendgrid Email delivery EU Bot platform

The following subprocessors are tied to optional services affiliated with using the platform:

Entity Name Purpose Location Applicable service
Hubspot Newsletter subscriptions (optional) Frankfurt, EU General
Mixpanel User Usage Analytics (optional) EU General