• Improved visitor experiences
    Offer your visitors an engaging and memorable online experience
    Drive more sales
    Guide your visitors through the buying journey
    Optimize for conversions
    Turn visitors into repeat buyers of products and services
    Enhanced customer support
    Provide 24/7 customer support and enhance website customer experience
    Collaborative approach
    We help you identify conversions drivers and how to expand user experience
  • Live Chat Support
    Maximizing real-time customer engagement
    Delivering automated support and 24/7 service
    Virtual Shopping Assistant
    Fuel your e-commerce business growth
    Conversion Optimization
    Create value in every opportunity and grow revenue
    Cart Abandonment
    Convert shopping intent into sales and revenue
    Seamlessly integrate with your software stack
  • Blog
    Industry trends, product updates, and strategic insights
    Case studies
    How we’ve helped our clients boost growth and satisfaction
    Detailed insight into generating growth with conversational commerce
    Learn how easy it is to implement and use Kindly
    Careers & people
    Meet our people and explore job opportunities at Kindly
  • Subprocessors

    Last updated • 29.06.2022

    To support delivery of our Services, Kindly may engage and use third party data processors with access to certain Customer Data (each, a "Subprocessor").

    This page details the identity, location and purpose of each Subprocessor.

    Kindly may use the following Subprocessors to host or process Customer Data, or provide other infrastructure that helps with delivery of our Services:

    Entity NamePurposeLocationApplicable service
    Amazon Web ServicesHosting & infrastructureIreland, EUConversion technology
    Google Cloud ServicesHosting & infrastructureBelgium, EUBot platform
    PusherData transfer & networkingEUBot platform
    MongoDB AtlasDatabase hostingBelgium, EUBot platform
    TimescaleDBDatabase hostingBelgium, EUBot platform
    Elastic CloudDatabase hostingBelgium, EUBot platform
    New RelicApplication monitoringEUBot platform
    SendgridEmail deliveryEUBot platform

    The following subprocessors are tied to optional services affiliated with using the platform:

    Entity NamePurposeLocationApplicable service
    HubspotNewsletter subscriptions (optional)Frankfurt, EUGeneral
    MixpanelUser Usage Analytics (optional)EUGeneral