• Greet & Represent
    Establish direct contact as the first step to help
    Support purchase decisions and create the best deal
    Convert & Scale
    Add more value to complete every possible purchase
    Care & Support
    Adequate self-service or personal support for all needs
    We’re always delivering the best solutions
  • Virtual Shopping Assistant
    Fuel your e-commerce business growth
    Delivering automated support and 24/7 service
    Conversion Optimization
    Create value in every opportunity and grow revenue
    Live Chat
    Maximizing real-time customer engagement
    Cart Abandonment
    Convert shopping intent into sales and revenue
  • Blog
    Industry trends, product updates, and strategic insights
    Customer stories
    How we’ve helped our clients boost growth and satisfaction
    Detailed insight into generating growth with conversational commerce
    Learn how easy it is to implement and use Kindly
    For Partners
    How you can benefit from our partnership program
  • Conversational AI
    that wows your

    Our conversational assistant enables teams to improve customer care, reduce costs, drive more sales and grow customer relationships.

    Kindly lets you build the conversational e-commerce shoppers deserve. Get on it!

    1. Greet & Represent

    Start the conversation and turn online shopping into conversational commerce.

    2. Guide

    Increase customer satisfaction by up 80% and delight shoppers at any stage of their journey with our conversational AI.

    3. Convert & Scale

    Scale your business with on-site optimization and cart abandonment solutions, increase conversion rates by up to 12%

    4. Care & Support

    Enable 24/7 availability and increase customer support effectiveness by automating up to 80% of customer enquiries.

    5. Collaborate

    Ready-to-use or fully customized – our onboarding and customer success team will get you there.

    Create interactive experiences that drive conversions

    From meet and greet to conversion and checkout, start the conversation with robust interactive technology now.

    Hi there✌️ let me know if you want to see the new arrivals!
    Hi there✌️ let me know if you want to see the new arrivals!

    Our platform and solutions

    • Our virtual shopping assistant is customizable so you create quality service to drive engagement, conversions, and revenue.
    • Our AI-powered chatbot revolutionizes how your brand develops and maintains one-to-one relationships with your customers.
    • Conversion rate optimization with Kindly is simple, customizable, and proven to deliver high RoI and more sales through better online customer engagement.
    • Implement a re-engagement strategy that wins back your shoppers and converts them into loyal buyers using automated, personalized email campaigns.
    • Our machine learning technology provides 24/7 services, uses AI and natural language processing (NLP) and interacts with shoppers in a growing number of languages.
    • Our technology seamlessly integrates with third-party platforms like Slack, HubSpot, Zendesk, and Facebook Messenger, to help you seamlessly develop smooth interactions and workflows.
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    Virtual Shopping Assistant

    Our virtual shopping assistant is customizable so you create quality service to drive engagement, conversions, and revenue.

    Why our customers love Kindly

    "Kindly’s implementation team did all of the heavy lifting. Kindly is an excellent partner with hands-on and accessible service, and we certainly felt that commitment and dedication."

    Anette Onshuus, Helthjem
    Helly Hansen
    Thon Hotels
    Happy Socks
    Helly Hansen

    Our story in a snapshot

    Kindly supports customer-first solutions, uplifting workplace cultures, collaborative teamwork, and shared aspirations. We’re a curious group that challenges conventions and has a lot of fun!

    Sell more. Improve customer care. Reduce costs.

    Kindly’s Virtual Shopping Assistant platform transforms any website encounter into a first-class customer experience that keeps them coming back for more.