Kindly
  • Conversational Experience
    Offer your visitors an engaging and memorable online experience
    AI-powered Conversations
    Guide your visitors through the buying journey
    Optimize For Conversions
    Turn visitors into repeat buyers of products and services
    Enhanced Customer Support
    Provide 24/7 customer support and enhance website customer experience
    Collaborative Approach
    We help you identify conversions drivers and how to expand user experience
  • Live Chat Support
    Maximizing real-time customer engagement
    Chatbot
    Delivering automated support and 24/7 service
    Virtual Shopping Assistant
    Fuel your e-commerce business growth
    Conversion Optimization
    Create value in every opportunity and grow revenue
    Cart Abandonment
    Convert shopping intent into sales and revenue
  • Blog
    Industry trends, product updates, and strategic insights
    Customer stories
    How we’ve helped our clients boost growth and satisfaction
    Guides
    Detailed insight into generating growth with conversational commerce
    Documentation
    Learn how easy it is to implement and use Kindly
    For Partners
    How you can benefit from our partnership program
  • We help you engage with your customers & drive conversions

    Kindly is a ubiquitous conversational commerce technology that companies can use in any way, shape, or form across website experiences. It’s very easy to integrate across your digital channels, and can be deployed in 10 minutes. You can go live with a fully functioning chatbot or virtual shopping assistant in a matter of weeks, not months.

    Kindly: How it all began

    Kindly was founded in Oslo, Norway in 2016 with a goal of bridging the gap between human communication and shopping behaviors and efficient, automated services. We recognized that brands too often hide behind contact forms and don't fully focus on their customer's communication and service needs. We also realized that customer support teams often complete repetitive tasks that increase their workload and add up unnecessary costs for their companies. We saw a problem and we wanted to solve it.

    The Kindly journey continues

    By 2018, we had built a mature platform for chatbots powered by AI and NLP (natural language processing) technology that continues to thrive today and is used by leading brands in the e-commerce, travel, logistics, and finance industry. In 2020, we completed a merger with Recheckit that enabled our platform to become even more interactive as we continue our expansion into new markets, incorporate new languages into our solutions, and increase the reach of our technology across multiple platforms.

    We create genuine one-to-one digital interactions

    Our mission is to help e-commerce brands transform any encounter, on any channel, into a first-class, interactive experience to boost sales and improve customer satisfaction. We help online shops transform any encounter, on any channel, into a first-class, interactive experience to boost sales and improve customer satisfaction.

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    Customer deployments

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    Employees

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    R&D professionals driving innovation

    Annual user interactions across 300 domains

    Partner with us to grow your business

    If you’re working in the e-commerce space, or help companies improve their online stores and digital experiences, Kindly is the best partner to deliver cutting-edge technological services. We’ve helped over 130 companies across Europe enhance the value of customer service and the impact of their e-commerce programs with modern and automated solutions.

    Our technology is very malleable and flexible, adapting to unique KPIs for each individual partner and enabling a greater end user experience. Members of our partnership program gain access to new product developments in testing, creative insights acquired from real life customer interactions, and revenue sharing programs that improve growth for everyone.

    Some of our partners

    Visma
    Complit
    Convert
    Grebban
    KF
    Simployer

    We aim to be the best so we hire only the best

    If you have a passion and skill set for delivering exceptional shopping experiences for customers, we want to hear from you and learn what you can add to our growing team dynamic.

    Sell more. Improve customer care. Reduce costs.

    Kindly’s Virtual Shopping Assistant platform transforms any website encounter into a first-class customer experience that keeps them coming back for more.