Kindly
  • Improved visitor experiences
    Offer your visitors an engaging and memorable online experience
    Drive more sales
    Guide your visitors through the buying journey
    Optimize for conversions
    Turn visitors into repeat buyers of products and services
    Enhanced customer support
    Provide 24/7 customer support and enhance website customer experience
    Collaborative approach
    We help you identify conversions drivers and how to expand user experience
  • Live Chat Support
    Maximizing real-time customer engagement
    Chatbot
    Delivering automated support and 24/7 service
    Virtual Shopping Assistant
    Fuel your e-commerce business growth
    Conversion Optimization
    Create value in every opportunity and grow revenue
    Cart Abandonment
    Convert shopping intent into sales and revenue
    Integrations
    Seamlessly integrate with your software stack
  • Blog
    Industry trends, product updates, and strategic insights
    Case studies
    How we’ve helped our clients boost growth and satisfaction
    Guides
    Detailed insight into generating growth with conversational commerce
    Documentation
    Learn how easy it is to implement and use Kindly
    Careers & people
    Meet our people and explore job opportunities at Kindly
  • Guide shoppers to become buyers using our conversational AI chatbot

    Here at Kindly, we’ve built a conversational commerce framework that transforms good brands into great brands. Use our virtual shopping assistant to guide people throughout the buying journey so that they become active, loyal, and repeat buyers of your products. Virtual shopping assistants are brilliant ways to help your brand achieve revenue targets.

    Automated personalized product recommendations delivering quality speedy service

    Conversational AI chatbots are programmed to respond to customer enquiries in real-time. Using a blend of machine learning technology and rule-based triggers, you can make recommendations for products and guide shoppers to pages with the highest potential for recurring revenue for your business. We also encourage you to use our Nudge feature to deliver the message when shoppers choose not to engage in conversational dialogue.

    Kindly’s retail-focused AI boosted Helly Hansen’s average order value by 25%

    “We are very satisfied with the custom solutions Kindly has provided for us. Their technology works well and has contributed to solid growth in our online store.”

    Theodor Tollefsen, Helly Hansen

    👩‍🍳 Looking for a new kitchen? Let me know if you want me to open our kitchen planner. 25% on worktops this week!
    Increase the quality of your web traffic and convert more visitors into qualified buyers

    Increase the quality of your web traffic and convert more visitors into qualified buyers

    By acting as a helpful e-commerce customer service representative, your chatbot becomes a virtual shopping assistant that is programmed to give people directions on where to find more information to influence their buying decisions. It helps you optimize the web traffic you have in order to maximize your potential for higher conversions and higher average order values.

    Use conversational marketing to improve the overall e-commerce customer experience

    Use conversational marketing to improve the overall e-commerce customer experience

    Conversational marketing guides people through your marketing and sales funnels to the point of purchase intent and conversion. You can also “Nudge” shoppers with personalized suggestions to improve direct service to shoppers, and allow your actual customer service agents to shift their own time and resources towards more complex queries from buyers. This is a great way to deliver results without overburdening your workforce.

    Create opportunities to upsell or cross-sell different products using your chatbot

    Create opportunities to upsell or cross-sell different products using your chatbot

    Program your chatbot to offer product descriptions, links to helpful use cases, and even include menus of similar products to help guide people to where they can easily buy the products they need. Kindly’s emphasis on customer satisfaction and conversion optimization is what differentiates our virtual shopping assistant from other chatbots.

    Sell more. Improve customer care. Reduce costs.

    Kindly’s Virtual Shopping Assistant platform transforms any website encounter into a first-class customer experience that keeps them coming back for more.