Kindly

Use our virtual shopping assistant to fuel your
e-commerce business

E-commerce is the new normal. Digital experiences have become the defining touchpoint of your overall brand experience. Our online shopping assistant is proven to increase average order value by up to 20%; by functioning as a helpful navigator, driving more purchase orders, and increasing shopper satisfaction to create repeat business.

What does our online retail assistant do?

We help you sell popular products, answer customer questions, make product recommendations, make buying guides more interactive, and provide real-time order information. In exchange for audience engagement, you’ll acquire real data that helps you improve conversion rates, personalize messaging, and motivate shoppers to spend more time and money on your brand.

Reduce the potential for returns with our virtual ecommerce assistant

Sometimes, the most common reasons for order returns are when people mistakenly buy the wrong size. With Kindly’s virtual assistant you can implement style and size guides to help shoppers select the right product, thereby reducing the chances of a return.

Use our virtual shopping assistant to stand out from other digital stores

Your digital storefront is about to become your core branding channel and experience, so make it count. A satisfied customer spends more with your brand, with a noticeable impact on average order value (up to 25%). With value-added digital shopping assistance, you can keep more shoppers buying from your site and away from the competition.

Simplified integrations make it easy to launch and use our virtual sales assistant

The most effective technology is easy to implement and requires little to no development skills. Because of our powerful API, our solutions seamlessly connect with other providers in your tech stack and we maintain a growing number of ready-to-use integrations with the most used platforms.

Deploy messaging and recommendations most likely to trigger positive responses

Ensure that all of your onsite push messaging and product recommendations are aligned with audience interests. Our solutions use machine learning and behavioral data to trigger offers that are most likely to drive conversions and purchase orders.

Create authentic conversations optimized for all devices

With our AI-powered virtual sales assistant, we help you develop automated conversations in the most authentic and humanlike manner for all devices. Over 70% of e-commerce traffic comes from mobile devices, and our conversational commerce solutions are built for multi-platform engagement anywhere.

Create your own virtual shopping assistant with Kindly

Kindly is an easy to use and fully customizable technology that optimizes high amounts of web traffic and converts users into loyal customers. We believe there is opportunity in every encounter, and our platform is built to help your ecommerce brand scale and grow.

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Quick to launch

Our AI-powered virtual shopping assistant overcomes the limitations of traditional online shopping to create memorable experiences that launch in an average of 3 weeks.

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Powerful language tools

We help you get the most out of language data with machine learning technology that uses data to authentically speak the language of your shoppers.

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Ready-to-go templates

We provide built-in conversational templates that make it easy to deploy virtual shopping assistants and start engaging with your shoppers.

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Natural digital dialogue

Our world-class NLU (Natural Language Understanding) technology is always learning and absorbing new data so that you can build customized virtual chats that enhance customer value.

We give you the perfect tool to satisfy more customers and grow your ecommerce business

Our virtual shopping assistant gives e-commerce brands the precise tools to build long-lasting customer relationships that translate into repeat business, increased revenue, and higher order values.

We stand by our philosophy to maintain a customer-first approach, and that’s why we strive to make every encounter with our own clients as satisfying as humanly possible.

Some of our e-commerce customers

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What our customers are saying

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“The choice fell on Kindly. They have unique expertise as well as the most user friendly platform.”

Kent Hafskjær, Elkjøp

Boost sales and improve service with conversational commerce

Our user-friendly conversational commerce platform and powerful conversion tools transform any encounter, using any channel and at any stage of the buying journey into a first-class experience to enhance value and increase customer loyalty and brand affinity.