Kindly
  • Improved visitor experiences
    Offer your visitors an engaging and memorable online experience
    Drive more sales
    Guide your visitors through the buying journey
    Optimize for conversions
    Turn visitors into repeat buyers of products and services
    Enhanced customer support
    Provide 24/7 customer support and enhance website customer experience
    Collaborative approach
    We help you identify conversions drivers and how to expand user experience
  • Live Chat Support
    Maximizing real-time customer engagement
    Chatbot
    Delivering automated support and 24/7 service
    Virtual Shopping Assistant
    Fuel your e-commerce business growth
    Conversion Optimization
    Create value in every opportunity and grow revenue
    Cart Abandonment
    Convert shopping intent into sales and revenue
    Integrations
    Seamlessly integrate with your software stack
  • Blog
    Industry trends, product updates, and strategic insights
    Case studies
    How we’ve helped our clients boost growth and satisfaction
    Guides
    Detailed insight into generating growth with conversational commerce
    Documentation
    Learn how easy it is to implement and use Kindly
    Careers & people
    Meet our people and explore job opportunities at Kindly
  • Maximize customer engagement with live chat support software for your website

    Our online chat software is a straightforward solution that enables direct engagement with your website users in real-time. We’ve built our chat platform to seamlessly integrate with your website so that you can directly address the concerns of your website shoppers and guide them toward the solutions they need.

    How does our live chat support software work?

    We give you the technology to support direct live chat engagement with users in the same manner as a built-in messenger feature that seamlessly integrates with your website. Our mission is to help you harness the power of live chat technology to recreate humanlike interactions online. Just like the customer service that shoppers get in person, it’s now possible to provide that same level of human to human engagement all across your e-commerce website.

    Directly message online shoppers to learn about their needs

    People want clear guidance on where to find answers to the questions they have. Our live chat software enables you to take questions and give answers all in real-time so that you can direct shoppers to the most valuable points of conversion.

    Engage in humanlike dialogue to maximize purchase value

    When people have real conversations with customer support team members, they get the information they need to help them feel comfortable with making a purchase. Use our chat software to form those personalized connections and assure buyers they can add more to their shopping carts with full peace of mind.

    Be upfront, honest, and transparent to grow trust & conversions

    A true humanlike experience means admitting when you don’t know an answer, but that you’ll take time to find it. That’s one of the main values of our live chat software. You can be human, and build up that trust so that when people are ready to buy, they have all the information they need to finalize their purchase.

    Simplify your customer service and reallocate resources

    Live chat software helps your customer service team. Real-time engagement allows you to answer questions immediately and reduce the backlog of pressing needs. That means you can free up time and resources for your team and earn more value per team member.

    Access fully customizable live chat support software

    Our live chat software for your website blends in perfectly with your brand and seamlessly integrates with your existing tech stack. Let us help you make your customer service team more efficient by providing customers with a personalized online shopping experience, while you sit back and enjoy the benefits of higher conversion rates.

    Enhance your customer experience with live chat support software

    Kindly is a revolutionary full-service live chat support software for your website that handles live chat sessions. We use technology that enables your team to create humanlike experiences for online shoppers in real-time. This service helps you establish a trusted and credible identity for your brand that encourages more online shoppers to become your loyal customers.

    Handle more customer requests simultaneously

    Provide real-time support to multiple shoppers and deliver better customer service.

    Leverage support tickets and tracking

    Create structured tracking systems by documenting the status of customer enquiries.

    Assign complex questions to humans

    Send people who require additional support to the live chat for real-time consultations.

    Cross-team collaboration

    Add internal notes on tickets to keep every team member up to speed on the status of each customer enquiry.

    Create a seamless and personalized one to one dialogue with your online customers

    Our mission is to recreate the personalized in-store shopping experience by blending technology with humanlike dialogue and engagement.

    We help you build invaluable shopping experiences with your customers with one-to-one conversations that help you build trust, answer their questions, and guide them towards the right purchase.

    Some of our chatbot customers

    Elkjop
    Helthjem
    Thon Hotels
    Kahoot
    Norwegian
    Adecco

    What our customers are saying

    "We decided on Kindly because the company has high expertise in the field and many exciting customer case studies and success stories."

    Rune Bakken, Olav Thon Gruppen

    Sell more. Improve customer care. Reduce costs.

    Kindly’s Virtual Shopping Assistant platform transforms any website encounter into a first-class customer experience that keeps them coming back for more.