Kindly

Experience an AI chatbot that improves and automates customer service

Our chatbot is an easy-to-use solution that improves your customer experience and empowers your brand with 24/7 global customer support. A Kindly AI chatbot seamlessly integrates with every stage of the shopping journey. It reduces live chat sessions by up to 75%, and calls to the customer support line by up to 50%. Through natural language processing (NLU), our AI chatbot provides authentic, personalized conversations and can answer highly complex customer enquiries.

How does our AI chatbot work?

We help you build the shortest path between customer support and customer satisfaction by using our AI chatbot technology to directly engage with your online shoppers. People value the personalized touch of in-person experiences, and our AI chatbot enables precisely this with a one-to-one digital dialogue. As a result, you can automate and personalize online customer support for each individual visitor.

Authentically talk and convert with an enterprise AI chatbot

When people come to your e-commerce shop or website, they want quick answers, helpful advice, and exciting products that make them want to buy. Our AI chatbot solution is built for conversion rate optimization: we ensure automated online customer service that generates more sales through highly personalized and authentic shopping experiences.

A chatbot that doesn't slow down your website

With a chatbot software like ours, you never have to worry about it slowing down your website. We run with maximum speed and elegance, as well as seamlessly integrate with your existing tech stack. With Kindly as your chatbot, you give your customers a better online shopping experience and grow your business through better conversion rates.

Collaborate with us and launch your AI chatbot quickly

We’re all about customer service, which is why we’re a hands-on and detail-oriented team. We have a proven implementation team who offer strategic consults to get your chatbot programmed, tested, and operational all across your website in an average of 3 weeks.

Drive business growth with an AI chatbot that consistently improves

Our chatbot solution is powered by AI and machine learning to craft personalized answers for each question asked across the online shopping experience. We help you drive more shoppers to their most satisfactory paths of conversion in a manner that gets better and better as time goes on.

Create a custom AI chatbot solution that matches your business and customer needs

We know how important it is that all customer touch points reflect your brand and satisfy your customers. That’s why our AI chatbot solution is entirely customizable so that it enhances the entire customer experience on your website.

Empower your e-commerce brand with 24/7 global AI chatbot support

Kindly is a revolutionary, full-service AI chatbot solution that handles virtual chat services using automated technology and authentic human dialogue. We recreate the personalized in-store shopping experience online, so that your customers are fully satisfied with the website experience and make more purchases.

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More than words

Kindly lets you create lively dialogues with videos, pictures, emojis and gifs. A great-looking chatbot conversation is only a few clicks away.

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Create a natural conversation

Create natural dialogue flows with Kindly’s advanced machine learning technology. Our world-class natural language understanding (NLU) engine enables your bot to suggest alternative replies, making it even smarter.

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Get organized with labels

Attach multiple labels to your chatbot conversations, and analyze what your customers and your chatbot are talking about in order to improve future dialogues.

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Integrate with different platforms

Kindly easily integrates with leading platforms such as Facebook Messenger, HubSpot, or Zendesk.

Authentically automate support and drive conversions with a powerful & custom AI chatbot

We help e-commerce companies develop one-on-one digital encounters with online shoppers at every stage of the customer journey in order to transfer the personalized touch of in-store service online.

Using our fully customizable and highly personalized AI chatbot solution, we’ve helped clients build experiences that translate into repeat business, increased revenue, and higher order values.

Some of our chatbot customers

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What our customers are saying

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“Kindly’s implementation team did all of the heavy lifting. Kindly is an excellent partner with hands-on and accessible service, and we certainly felt that commitment and dedication.”

Anette Onshuus, Helthjem

Boost sales and improve service with conversational commerce

Our user-friendly conversational commerce platform and powerful conversion tools transform any encounter, using any channel and at any stage of the buying journey into a first-class experience to enhance value and increase customer loyalty and brand affinity.