Kindly

Convert shopping intent into sales with cart abandonment software

More than 70% of e-commerce shoppers abandon their carts at checkout. Imagine if you could reconnect with those who left their carts, and guide them to complete the checkout. It is possible - with the right solution. We provide cart abandonment email software that converts what you thought were lost shoppers into revenue generating buyers.

What is abandoned cart recovery and why does it matter?

Some people begin shopping for products before it’s the right time for them to buy. For this reason, it’s important to have cart abandonment solutions on hand so that you can continue to engage and stay top of mind with shoppers while they mull over their decision. With the right abandoned cart recovery email strategy and tools, you have the power to re-engage the buyer, create a better customer experience, and increase sales.

Reduce the potential for returns with our virtual ecommerce assistant

Sometimes, the most common reasons for order returns are when people mistakenly buy the wrong size. Kindly’s virtual assistant offers style and size guides to help shoppers select the right product, thereby reducing the chances of a return.

Use our virtual shopping assistant to stand out from other digital stores

Your digital storefront is about to become your core branding channel and experience, so make it count. A satisfied customer spends more with your brand, with a noticeable impact on average order value (up to 25%). With value-added digital shopping assistance, you can keep more shoppers buying from your site and away from the competition.

Simplified integrations make it easy to launch and use our virtual sales assistant

The most effective technology is easy to implement and requires little to no development skills. At Kindly, our solutions seamlessly connect with any platform in your tech stack and can be fully deployed and optimized in under 10 minutes of work.

Deploy messaging and recommendations most likely to trigger positive responses

Ensure that all of your onsite push messaging and product recommendations are aligned with audience interests. Our solutions use machine learning and behavioral data to trigger offers that are most likely to drive conversions and purchase orders.

Create authentic conversations optimized for all devices

With our AI-powered virtual sales assistant, we help you develop automated conversations in the most authentic and humanlike manner for all devices. Over 70% of e-commerce traffic comes from mobile devices, and our conversational commerce solutions are built for multi-platform engagement anywhere.

Reconnect with shoppers with our automated cart abandonment solutions

Kindly is a dedicated provider of online cart abandonment solutions that produces actionable intelligence to generate positive results for your e-commerce business. Every email deployed with our software is measurable, so that you can continuously optimize your engagement strategy, and maximise your CTR and conversion rates to achieve growth for your brand.

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Increase conversion rates by 10%

Re-engage and convert lost purchases with cart abandonment emails that help you reconnect with customers who abandoned an online order.

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Grow your list of engaged shoppers

The goal with re-engagement email contact is for customers to become deeply engaged with your website and brand. When you have the right email strategy in place, there’s greater potential to recover abandoned carts and make sales.

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Supports email and SMS

Your cart abandonment recovery strategy can be deployed both via email or SMS. You could even arrange for both options to up the odds for engagement.

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Personalized communication

In order to make abandoned cart recovery as effective as possible, we help you develop templates that re-engage potential buyers with a personalized approach.

Re-engage with lost buyers and maximize your website conversions

We know how hard it is to earn sales, and that’s why we firmly believe that there are opportunities in every encounter, including people who abandoned a checkout experience.

That’s why we give all clients the solutions they need to build engaging cart abandonment recovery strategies. We help you capitalize on your email strategy, improve customer satisfaction, and generate new sales.

Some of our e-commerce customers

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What our customers are saying

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“The sales that we’re converting through Kindly’s cart abandonment email solution have contributed to our total sales in a positive way, functioning as a great additional channel for our online subscription sales.”

Line C. K. Grendahl, Schibsted

Boost sales and improve service with conversational commerce

Our user-friendly conversational commerce platform and powerful conversion tools transform any encounter, using any channel and at any stage of the buying journey into a first-class experience to enhance value and increase customer loyalty and brand affinity.