Kindly
  • Improved visitor experiences
    Offer your visitors an engaging and memorable online experience
    Drive more sales
    Guide your visitors through the buying journey
    Optimize for conversions
    Turn visitors into repeat buyers of products and services
    Enhanced customer support
    Provide 24/7 customer support and enhance website customer experience
    Collaborative approach
    We help you identify conversions drivers and how to expand user experience
  • Live Chat Support
    Maximizing real-time customer engagement
    Chatbot
    Delivering automated support and 24/7 service
    Virtual Shopping Assistant
    Fuel your e-commerce business growth
    Conversion Optimization
    Create value in every opportunity and grow revenue
    Cart Abandonment
    Convert shopping intent into sales and revenue
    Integrations
    Seamlessly integrate with your software stack
  • Blog
    Industry trends, product updates, and strategic insights
    Case studies
    How we’ve helped our clients boost growth and satisfaction
    Guides
    Detailed insight into generating growth with conversational commerce
    Documentation
    Learn how easy it is to implement and use Kindly
    Careers & people
    Meet our people and explore job opportunities at Kindly
  • Drive conversions with conversational commerce

    Your destination for free in-depth guides that include chatbot and shopping assistant best practices, tips & tricks to improve conversational commerce, and insights that help grow online shopping revenue.

    The Ultimate Guide to E-Commerce KPIs

    5 Reasons A Conversational AI Website Grows Your E-Commerce Business listing

    You’ve got your e-commerce site up and running. You’re building a brand that will resonate with your audience in order to scale growth to new heights. You feel like you’ve done everything right to get your business off the ground.

    Now, you need to understand how to take your early wins and translate them into a roadmap to build your long-term growth strategy. That means you need to understand the core KPIs that help you measure the effectiveness of your website, communications, and customer support tactics.

    5 Reasons A Conversational AI Website Grows Your E-Commerce Business listing

    Why Virtual Shopping Assistants Bring More Value to Online Retailers Than Ever Before

    How Artificial Intelligence Tools Improve Online Shopping Experience listing

    By 2040, 95% of purchases will happen on e-commerce platforms. But with greater popularity, comes greater expectations. Customers have more online shopping options than ever to choose from, meaning e-commerce brands that want to earn their business need to create an experience that sets them apart. To achieve that, many are taking inspiration from their brick-and-mortar counterparts and looking to create a customer service experience that stands out.

    How Artificial Intelligence Tools Improve Online Shopping Experience listing

    The Ultimate Guide to E-Commerce Process Automation

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    Automation gets a bad rap. We understand the scepticism. That's why we've created a guide that helps you understand how to leverage e-commerce process automation, in order to scale your business.

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    The Ultimate Guide to Customer Support KPIs

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    What are customer support KPIs, and which ones should you measure in order to increase customer satisfaction? Well, turns out that there are a lot, which is why we've produced this handy guide to understanding these key KPIs, including relevant examples!

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    How do AI chatbots work and why you should consider them

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    Keen to learn about the differences between rule-based and AI chatbots, and why AI chatbots are an extremely valuable tool to power your customer experience? Read our guide to learn how AI chatbots can help you to sell more, reduce costs and improve customer care.

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    Conversational Commerce Use Cases & Examples

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    With concrete numbers to back up how it benefits both e-commerce companies and their customers, conversational commerce isn’t just about periodically tweaking the customer experience; it’s bringing in an entirely new era of e-commerce customer experience that’s here to stay for the long haul. Get the full scoop here!

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    What is a Chatbot and Why Should You Care?

    Publish Chatbot Buyer Guide - 2

    Throughout 2020, usage of chatbots for brands and consumers to communicate increased. Much of that growth must be attributed to the realities of living with the COVID-19 pandemic, which confined millions of people to their homes and forced thousands of purchases and shopping experiences to remain strictly online.

    Publish Chatbot Buyer Guide - 2

    A Comprehensive Guide to Website Conversion Rate Optimization

    A Comprehensive Guide to Website Conversion Rate Optimization listing

    You’ve probably heard the buzz around the concept of website conversion optimization, but now you’re wondering what role does optimization play in your conversational growth strategy?

    Well...a whole lot!

    A Comprehensive Guide to Website Conversion Rate Optimization listing

    Sell more. Improve customer care. Reduce costs.

    Kindly’s Virtual Shopping Assistant platform transforms any website encounter into a first-class customer experience that keeps them coming back for more.