Greet & Represent

Establish direct contact as the first step to help

Guide

Support purchase decisions and create the best deal

Convert & Scale

Add more value to complete every possible purchase

Care & Support

Adequate self-service or personal support for all needs

Collaborate

We’re always delivering the best solutions

Virtual Shopping Assistant

Fuel your e-commerce business growth

Chatbot

Delivering automated support and 24/7 service

Conversion Optimization

Create value in every opportunity and grow revenue

Live Chat

Maximizing real-time customer engagement

Cart Abandonment

Convert shopping intent into sales and revenue

Partners

Benefits of our alliance partnership program

Careers & People

Contribute to a bigger cause and have fun doing the work

Contact

Have a chat with us, we're here to help

Blog & News

Industry trends, product updates, and strategic insights

Case studies

How we’ve helped our clients boost growth and satisfaction

Buyer Guides

Detailed insight into the value of conversational commerce

Documentation

Learn how easy it is to implement and use Kindly

For Partners

How you can benefit from our partnership program

Blog

Get proven conversational commerce strategies, industry insights, and product updates

Customer Support E-commerce & Retail Strategy & Insights Product & Technology News Industry-specific

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Customer Support

Need Outsourced Customer Support Services? Here's Why You Should Consider A Chatbot Instead

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E-commerce & Retail

Why is Shopping Cart Abandonment a Problem for Retailers?

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E-commerce & Retail

Product Recommendations from Chatbots? Yes, Please!

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Strategy & Insights

Why the Death of Third-Party Cookies Has Permanently Changed Cross-Domain Tracking & Retargeting

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Strategy & Insights

Only a third of Sweden's largest e-retailers use online chat

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Strategy & Insights

Giving customers a voice - using chatbots and AI for customer insights

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Kindly hires new Chief Marketing Officer and Chief Customer Officer

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Kindly Continues Global Growth, Adds New Office In Sweden

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Industry-specific

How Chatbots Create Value for the Automotive Industry

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Product & Technology

New Kindly feature – the “Nudge”

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Strategy & Insights

Top 10 Reasons Why Chatbots Are the Future of Marketing

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Our New Mission: Give Your Customers a Better Experience

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Strategy & Insights

How Will Customer Service Change in the Future?

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Product & Technology

How Artificial Intelligence Tools Improve the Online Shopping Experience

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E-commerce & Retail

How to Improve Customer Service in Your E-Commerce Business

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Strategy & Insights

How to Use Chatbots to Improve Your Customer Experience

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Customer Support

How To Create A Guided Conversation Chatbot Framework

Boost sales and improve service with conversational commerce

Our user-friendly conversational commerce platform and powerful conversion tools transform any encounter, using any channel and at any stage of the buying journey into a first-class experience to enhance value and increase customer loyalty and brand affinity.